Debt Counsellor Profile: SEBASTIEN ALEXANDERSON
This month Debtfree DIGI received to talk to Cape City based mostly Debt Counsellor Sebastien Alexanderson about being a DC, credit score suppliers and recommendation for customers underneath debt overview.
How lengthy have you ever been a DC?
I’ve been working within the Debt Counselling enterprise since 2005 principally within the UK however for the final yr, in Cape City.
What did you do earlier than changing into a DC?
I used to be at College.
What space (of SA) do you observe in?
We function Nationwide and are based mostly in Cape City
Do you’ve gotten a small/med/massive DC firm?
We have now a medium sized firm of about 100 sturdy.
What makes your enterprise successful?
The Folks, our firms imaginative and prescient stays centered on workforce work, job satisfaction and a job properly accomplished.
The place do you discover new enterprise?
We have now various web sites and a contact centre fielding telephone calls.
Who’re your most co-operative and least co-operative credit score supplier in the meanwhile?
Customary Financial institution are a pleasure to work with, ABSA are proving to be fairly tough in the meanwhile.
What’s the largest problem dealing with Debt Counsellors in the meanwhile?
As Debt Counsellors our reputations are all the pieces. We take care of delicate data, typically at delicate occasions. Because the trade grows extra debt counsellors will come onto the scene and never all of them can be greatest suited to provide the very best recommendation. I imagine our largest problem can be sustaining trade vast integrity inside a rising market.
What’s the largest problem dealing with your customers in the meanwhile?
As at all times, the most important problem dealing with customers coming onto the debt overview course of is the ‘adjustment interval’ or their first 6 months. Getting the purchasers proposals in place is simple, instructing the buyer to dwell with out debt, easy methods to take care of the debt collectors telephone calls, switching banks and adjusting their life with a purpose to accommodate their new state of affairs is the true problem.
What recommendation do you’ve gotten for customers underneath debt overview?
Most individuals don’t grow to be over indebted over night time and a when it lastly does occur it could actually grow to be overwhelming. Taking step one and becoming a member of the debt overview program is the start to the highway to restoration. Crucial recommendation I can provide is that in case you determine to go onto Debt Evaluate, be sure to end. Proper from the beginning don’t miss funds if in any method potential.
Sebastien Alexanderson
Nationwide Debt Advisors
0878089833
http://www.nationaldebtadvisors.co.za/
